The $8,000 Per Month Med Spa Mistake You're Probably Making Right Now
Med spas lose thousands every month through missed appointments, slow responses, and poor lead tracking. Lumi's AI assistant (takes just 5 minutes to set up) helps prevent this revenue loss by giving clients instant answers 24/7 in over 20 languages, keeping schedules full, and capturing thousands in revenue that would otherwise slip away.
💉 The Problem: Lost Clients and Missed Opportunities
This med spa serves hundreds of clients monthly. But their booking system was causing big problems:
- "Do you have any laser appointments this week?"
- "How much for a chemical peel?"
- "Who does the best microneedling?"
- "How long is recovery after a HydraFacial?"
- "I need to change my appointment"
"We were missing so many potential clients—Instagram messages went unanswered for hours, people reached out overnight, and we had no way to track who asked but didn't book. When we looked at the numbers, we were losing about $8,000 every month from treatments that never happened."
✅ The Lumi Solution: Turning Inquiries Into Bookings
Lumi wasn't meant to replace the spa's personal touch, but to make sure no client was forgotten. Instead of losing clients during busy times, Lumi handles:
- Finding out what treatments clients want and what they can spend
- Booking appointments with the right specialists
- Answering questions about treatments with accurate information
- Setting clear expectations about results and recovery
- Following up with clients who don't book right away
💡 The big difference: Lumi saves everyone's information, even if they don't book.
"Before Lumi, we lost track of people who asked questions but didn't schedule right away. That information just disappeared. Now, Lumi automatically saves contact details, what treatments they're interested in, their budget, and the whole conversation—even if they don't book. This gives us a goldmine of leads for follow-up campaigns that have brought in over $8,000 monthly from clients who initially walked away."
📊 Real Results: From Losing Clients to Filling Schedules
After adding Lumi's AI assistant, the med spa transformed:
- Instant answers 24/7 to all messages across platforms (web, Instagram, SMS)
- 93% more consultations booked through immediate responses
- 62% of hesitant clients eventually booked through smart follow-up
- 38% higher spending per client through relevant treatment suggestions
- Clear tracking of every client from first message to treatment
"A client messaged at 11 PM asking about laser treatments. Before Lumi, they would have waited until morning and probably gone elsewhere. Instead, Lumi explained their options, understood their concerns, booked them with our laser specialist, and suggested adding LED therapy. That one conversation led to an $1,800 package we would have completely missed."
🎯 Never Lose Another Lead: Smart Follow-up That Works
The most valuable thing Lumi does is save client information and help you follow up:
- Every inquiry automatically saved with complete contact information
- Treatment interests and budget noted for personalized follow-up
- Automatic follow-up messages based on specific interests
- Seasonal promotions sent to qualified past leads
- Works with your existing systems for seamless campaigns
"Last month, we sent emails to everyone who had asked about skin treatments but never booked. Because Lumi had saved their specific concerns, we created personalized offers. That single campaign brought in $5,200 from people we would have completely lost track of before Lumi."
👉 Stop Losing Clients Who Could Be Booking With You
In less than 5 minutes, you can transform your med spa's booking system and capture revenue that's currently walking out the door.
Or see how med spas like yours are using Lumi at thelumi.ai/medspa
